Business and Fund Operations Graduate

Website DTZ_Investors DTZ Investors

Salary: £26,000 to £30,000 depending on experience.
Location: London, City (Old Broad Street)

About DTZ:
DTZ Investors is a full-service, vertically integrated, real estate investment and asset manager. The DTZ professional team provides the full set of complementary real estate services necessary for successful full life cycle real estate investing.

About the Role:

This is a pivotal support role working closely with the Fund Accounting Manager, Operations, Finance and Fund Management teams within DTZ Investors alongside Cushman & Wakefield UK&I, Asset services and Functions teams. 

This role oversees key operational and financial processes and controls, alongside assisting the profitable growth and development of the business and its overall performance with respect to the following: operational and financial administration support, supplier and client interaction support, compliance administration support and business support.

Core Responsibilities:

Client Finance Process Management

  • Lease incentive accounting – initial project
  • Populating lease incentive template for three priority clients using up-to-date lease information (to be provided by the Fund Management team).

Fund Administration

  • Managing invoice approval process for off-shore fund structures, including:
  • Maintaining invoice trackers.
  • Ensuring the process is adhered to by Fund teams.
  • Identifying and implementing process improvements.
  • Liaising with third-party administrators to ensure timely payment of invoices.

Monthly Management Account Review

  • Attending monthly management account review meetings and drafting summary documents for
    review by Fund Accountant / CFO. Circulate reporting to clients on a monthly basis.

 Lease Incentive Accounting – ongoing management

  • Populating lease incentive templates on a monthly basis for in-scope clients using up-to-date lease information (to be provided by the Fund Management team).

Cost Transparency Reporting (annual process)

  • Populating standardised Cost Transparency templates for the following in-scope clients.
  • Obtaining required data and figures from Fund Analysts and Fund Accounting Manager and populating templates.
  • Managing submission of templates onto the relevant online portals.

Outsourced Purchase To Pay Process

  • Managing and processing of Purchase Order Management (POM) control system.
  • Goods receipting and approving purchase orders and ensuring a fully compliant audit log of administrative procedure.
  • Producing POM exception reports and analysis/recommendations and ensuring compliance by the department.
  • Coordinating new supplier set-up – ensuring all checks are completed.
  • Being the key point of contact for team/suppliers/accounts teams.
  •  Where necessary, ensure training of (new) staff and ongoing compliance with company vendor policies and practices.
  • Participating in testing new system changes as and when required.

Corporate Finance Process Management

  • To be the first point of contact for FSC.
  • To assist the business with administration tasks for billing.
  • Consulting with FSC, Directors and the Finance department of clients, as needed.
  • Maintaining and monitoring the payment of DTZ Investor/IML invoices.
  • To code, process and control DTZI supplier invoices.
  • To produce client invoices on Workday.
  • Supporting the finance team in the setup of DTZ Investors Limited on key systems (Workday/Bait)
  • Where necessary, ensure training of new staff on core business processes.

Audit Support

  • Working with the local management, Asset Services, and Facilities management to provide the evidence required for client and corporate audits.
  • Liaising with auditors to ensure information is supplied in the required timescales.


  • Working with the business to facilitate conflict checks.
  • Supporting and working with businesses to ensure job set-up is undertaken to aid AML/KYC requirements.
  • Ensuring that accurate records are kept in relation to key business processes (POA, IC, VC, Self-Certification, financial promotions).

Team Onboarding/Leavers Support

  •  Working with local management, HR, FM and IT to ensure successful onboarding and offboarding of staff.


  • Production of monthly operations reports.

Required Skills & Personal Specification:

  • Data-driven and analytical.
  • Ideally at graduate level or a degree-holder looking to kickstart their career.
  • A strong appreciation of controls and financial processes
  • Can demonstrate good database input capabilities
  • Robust in dealings with third parties and internal teams to ensure processes are adhered to and
  • operated on a timely basis.
  • Ability to anticipate and proactively resolve issues, be an effective multitasker, and remain flexible to a dynamic schedule.
  • Possess a high degree of self-confidence and executive presence.
  • Excellent relationship builder and able to influence.
  • A strong willingness to learn.
  • Good administrative skills.
  • Good communication skills and being a team player.
  • Good organisational skills and time management needed, as well as a methodological perspective. 
  • The candidate would ideally be an inquisitive person who’s not afraid to get involved in new tasks.
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